Returns & Exchanges
At Imperium, we are committed to ensuring your wardrobe meets the highest standards of quality and fit. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.
Label and Ship
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing